Microsoft Word Mac Crashes When Opening Documents

  1. Mac Word Crashes When Opening Document
  2. Microsoft Word Opening On Startup
  3. Microsoft Word Mac Crashes When Opening Documents 2016
  4. Problems Opening Microsoft Word Documents
  5. Word Crashes When Opening Document Mac

Feb 22, 2020 For Windows users, refer to this link and recover unsaved Word documents. If you use a Mac computer, please follow this link and recover lost Word documents on Mac. Bonus Tips to Backup and Protect Word File. If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks. How to troubleshoot problems that occur when you start or use Word. 3/30/2020; 13 minutes to read. And macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file. Press F1 in Word to open Microsoft Word Help, type rename macros in. Microsoft, Apple, and various printer manufacturers are working on this issue and have resolved it in an issued update to Office 2008 and Office 2004. FileOpen Menu Causes Crash/Freeze. Problem: you are able to open Word documents if you double-click a Word doc in the Finder, but when you use the FileOpen menu, Word locks up, or freezes. Mar 23, 2016 I am getting a constant crash on Excel when trying to open saved Excel documents. We recently moved from Office Mac 2008 to Office 365 using 2016 version. The files will open. I have some important Word documents saved on my Mac, but every time I try to open them, the application crashes!” This is a recent query posted on a forum by a concerned user about MS Word on Mac. Since MS Office is a third-party application on Mac, a lot of users struggle with it.

Summary

This article will guide you to fix Word 2016 crashes on opening old file error within 2 steps by 4 effective methods here. If your Word 2016 crashes on file open or you can’t access old .doc files with new Word 2016 app in Windows 10, follow solutions here to get your problem solved right now.

Word 2016 Crashes When Opening Old Document, Help!

'I upgraded Office into 2016 version on my Windows 10 computer last week. This morning, I tried to open an old .doc document with Word 2016 and it suddenly stopped working. It seemed that Word 2016 crashed when opening the old document. Is there a way that can fix Word 2016 crashes when opening the document? Any suggestion? Thanks!'

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Disable Protected ViewOpen a blank Word doc. file > Click File > Options > Trust Center...Full steps
Fix 2. Change Word 2016 SettingsClick File > Options. Then click Trust Center > Trust Center Settings..Full steps
Fix 3. Repair Crashed WordRight-click on Start > Select Programs and Features. Right-click on Microsoft Office..Full steps
Fix 4. Uninstall and Reinstall OfficeDirectly uninstall it from your PC and re-download it from Windows Store...Full steps
Fix 5. Recover Lost Word DocumentRun EaseUS Data Recovery Wizard and choose the hard disk drive and click the San button...Full steps

Word 2016 crashes when the opening document in .doc happens to many people according to the Microsoft community and Google searching result. If you are encountering the same issue, don't worry, follow the solutions below to fix the problem without losing any important documents. Additionally, file data recovery software in Part 2 is recommended to help you recover deleted or lost Word documents effortlessly.

Part 1. Fix 'Word 2016 Crashes When Opening Document' Error

Here below, you'll find four effective methods and you can follow any one of them to get crashed Word 2016 back to work in Windows 10 again.

Method 1. Disable Protected View in Word 2016 and Reopen the Old Document

Step 1. Open a blank Word doc. file > Click File;
Step 2. Options > Trust Center > Trust Center Settings...
Step 3. Protected View > Uncheck the check-boxes next to all 3 enable programs
Step 4. Close the black Word and reopen the old document in Word 2016 again.

Method 2. Change Word 2016 Settings

Step 1. Click File > Options;
Step 2. Then click Trust Center > Click on the button marked Trust Center Settings
Step 3. Click on File Block settings > Untick the document types that you want to be able to open and click OK.

Method 3. Repair Crashed Word 2016 from Control Panel in Windows 10

Step 1. Right-click on Start > SelectPrograms and Features;

Step 2.Right-click onMicrosoft Office product you want to repair and select Change;
Step 3. Select Online Repair on 'How would you like to repair your Office Programs' screen;
Step 4. Select Repair and tickQuick Repair;
Step 5. Follow the onscreen instructions to complete the Word 2016 repair process.

Method 4. Uninstall and Reinstall Office to Make Word 2016 Work Again

The last effective method you can try is to uninstall and reinstall Microsoft Office apps so to make Word 2016 work again in Windows 10.
You may directly uninstall it from your PC and re-download it from Windows Store so to reinstall it to make Word 2016 work again.

Another hot relevant topic: How to Recover Unsaved Word Document

Part 2. How to Recover Deleted/Lost Word Document with Data Recovery Tool

If you lost an important Word document while using Word 2016 because of mistaken deletion or application crash, don't worry, all you need is a powerful file recovery software to restore it.

Here we'd like to recommend you try EaseUS Data Recovery Wizard which will allow you to recover files from emptied recycle bin, hard drive formatting, system crash, virus attack, etc.

Step 1. Choose the Word file location.

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

Step 2. Scan all lost data.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.

Step 3. Select Word files and recover.

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.

Summary

Does your Word document keep freezing and crashing all the time? If you have this kind of trouble, this article will guide you to fix the frozen Word docunment with effective solutions. Follow the solutions below and fix the frozen Microsoft Word document.

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Disable COM Add-insPress Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins...Full steps
Fix 2. Repair Office installationManually repair Office installation with programs and features or use a third-party word repair tool...Full steps
Fix 3. Repair corrupted template Close Word > go to Start > Run > Type %appdata%microsofttemplates > Enter...Full steps
Fix 4. Run Word in Safe ModePress Windows + R keys, type: word /safe, and hit Enter. Check if you can open the Word application...Full steps
Fix 5. Reinstall MS OfficeOpen Control Panel, click 'Program and Features', then select Microsoft Office. Click 'Uninstall'...Full steps

Microsoft Word Keeps Freezing, Not Responding

'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing!

I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'. Is there anybody that can help me get out of this situation?'

Before you start dealing with the Word document freezing problem, you'd better learn what has lead to the freezing problem. Here are possible causes:

  • Damage to MS Office settings or installation - the main cause of Word application crash/freezing while opening DOC file in Word
  • Presence of third-party add-ins in Word program - a common cause that may results in freezing of Word on startup
  • Software conflicts in the Windows while editing any document in Word tool can affect the application and makes it unresponsive or freeze
  • Malware intrusion incorrect installation of Word program, the presence of bad sectors in the location where Word program and documents are saved, abnormal termination of Word, etc can all bring on freezing of MS Word documents

Knowing the exact causes of why the Word document keeps freezing will effectively help to find the right solution and make Word work again. Check the provided methods below to bring your Microsoft Word back to life immediately:

Part 1. Fix the Frozen Microsoft Word Document (5 Fixes)

This part includes 5 verified solutions that are able to assist you in fixing frozen Word:

Method 1. Disable COM Add-ins in Microsoft Office

Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.

Step 2. Click 'File' > 'Options' > 'Add-Ins'.

Step 3. Click 'Manage' and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.

After this, restart Word to check if the issue has been resolved.

Method 2. Repair Office Installation

To repair the frozen Word, you have two options to repair the Office installation: 1. Manually repair Office; 2. Use a third-party Office repair tool.

Select either option to repair your MS Office and make the Word application to work again.

Option 1. Manually Repair Office Installation with Programs and Features

Step 1. Open Control Panel, click 'Programs and Features', locate and select your Microsoft Office.

Step 2. Click 'Change' in the top menu.

Step 3. Click 'Repair' and then 'Continue' on the pop-up window.

For Newer versions of Microsoft Office users, choose 'Online Repair'or 'Quick Repair' and click 'Repair'.

Step 4. Wait for the repair process to finish and restart your computer.

After this, restart Word application to see if you can create or edit a document file.

Option 2. Use A Thrid-Party Word Repair Tool

To instead of the manual method, you can also search the Word repair or Office repair tool online.

You'll find multiple types of repairing tools available to provide Office repairing service, making Word application work again.

Method 3. Repair or Replace the Corrupted Normal.dot Global Template File

# 1. Repair Corrupted Template

Mac Word Crashes When Opening Document

Close Word -> Go to Start -> Run -> Type %appdata%microsofttemplates -> Enter -> browse for Normal.dotm file and rename it as oldNormal.dotm and reload Word.

# 2. Replace Normal.dot Global Template File

Step 1. Press Windows + X and select 'Command Prompt (Admin)'.

Sign in if the program requires administrator permission.

Step 2. Enter the command below and hit Enter:

Step 3. Wait for the command to finish and exit Command Prompt.

Method 4. Run Office Word in Safe Mode

Mac

Step 1. Press Windows + R keys, and type: word /safe. Hit Enter to launch Microsoft Office into Safe Mode.

Microsoft Word Opening On Startup

Step 2. Check if you can open the Word application or create a new file in Word.

If yes, the problem got resolved. If not, continue with the following steps.

Step 3. Open Word, go to 'File' and select 'Options'.

Step 4. Click 'Advanced', scroll down to Show Document Content, and select 'Show picture placeholders'. Click 'OK' to save the changes.

After this, restart MS Office. Check if you can run Word and edit files again.

Method 5. Uninstall and Reinstall MS Office

Note: Make sure that your activation key can be used twice before taking the below steps. Find your serial key and save it in a text document.

Step 1. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.

Step 2. Click 'Uninstall' in the top menu.

Step 3. Re-install Microsoft Office on your PC and activate it with your serial key.

If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help.

Part 2. Recover Lost or Saved Word Document

If your freezing Word document gets lost after you have tried the 5 solutions above, you can try data recovery software or use its AutoRecover feature in Microsoft Office to restore your lost files with simple clicks.

# 1. Restore Lost Word with File Recovery Software

Applies to: Recover disappeared or lost files (saved on local PC) due to frozen Word application or other errors.

First, Download and install reliable file recovery software, such as EaseUS Data Recovery Wizard, on your PC.

Next, go through the next 3-step tutorial to bring lost Word documents back:

Step 1. Choose the Word file location.

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

Step 2. Scan all lost data.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.

Microsoft Word Mac Crashes When Opening Documents 2016

Step 3. Select Word files and recover.

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.

# 2. Recover Unsaved Word File

Microsoft Office contains an AutoRecover feature which will automatically save the temporary file of an editing document to a local folder on your computer.

Only if you have enabled the Auto-Save option, you can effectively retrieve the Word file which got closed without saving:

For Windows users, refer to this link and recover unsaved Word documents.

If you use a Mac computer, please follow this link and recover lost Word documents on Mac.

Bonus Tips to Backup and Protect Word File

If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks.

If you prefer a comprehensive plan to protect important and valuable Word documents, it's smart of you to follow below tips and create a full backup plan for MS Office Word:

# 1. Set Automatic Backup Plan for Saved Word and Other Files

Applies to: Back up saved Word file on your local drive.

Reliable file backup software like EaseUS Todo Backup can help you effectively back up important Word files on a local drive with ease.

Problems Opening Microsoft Word Documents

By setting an automatic backup plan to an external USB or a local drive, all your saved Word, Excel, PowerPoint, images, videos, emails, etc., will be fully protected.

# 2. Enable Auto-Save Feature to Protect Editing Word Documents

Applies to: Autosave the editing Word document.

Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.

Step 2. Click 'Save' and check the below two boxes:

  • 'Save AutoRecover information every * munites' (set a time for autosave - every 2 or 5 minutes will be good)
  • 'Keep the last autosaved version if I close without saving'

Word Crashes When Opening Document Mac

Step 3. Click 'OK'to confirm.