Mac Microsoft Office Install Stuck At Running Package Scripts

Microsoft Office update freezes in running package scripts step on Mac This problem is there when trying to install various applications in my Mac where it comes to the steps of running package scripts and then fails after that. Fixes or workarounds for recent Office installation or activation issues. Nothing happens and you cannot continue with your install of Microsoft Office Premium PIPC. You are no longer receiving automatic updates for Office for Mac. When installing the latest Office for Mac updates, the update process hangs. STATUS: FIXED. Aug 07, 2019  1. Check if the Office application icons already appeared in the Applications, go to Activity Monitor and force quit the install if they are available to use. Disable anti-virus before running the installation. Wait long enough at that step. Install while in 'safe mode '. Try to install a former version of Office for Mac and update it to the latest version. Do a completely uninstallation before.

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Microsoft Teams has clients available for desktop (Windows, Mac, and Linux), web, and mobile (Android and iOS). These clients all require an active internet connection and do not support an offline mode.

Note

Effective November 29, 2018, you'll no longer be able to use the Microsoft Teams for Windows 10 S (Preview) app, available from the Microsoft Store. Instead, you can now download and install the Teams desktop client on devices running Windows 10 S mode. To download the desktop client, go to https://teams.microsoft.com/downloads. MSI builds of the Teams desktop client are not yet available for devices running Windows 10 S mode.

For more information about Windows 10 S mode, see Introducing Windows 10 in S mode.

Desktop client

Tip

Watch the following session to learn about the benefits of the Windows Desktop Client, how to plan for it, and how to deploy it: Teams Windows Desktop Client

The Microsoft Teams desktop client is a standalone application and is also available in Office 365 ProPlus. Teams is available for 32-bit and 64-bit versions of Windows (8.1 or later) and Windows Server (2012 R2 or later), as well as for macOS (10.10 or later) and Linux (in .deb and .rpm formats). On Windows, Teams requires .NET Framework 4.5 or later; the Teams installer will offer to install it for you if you don't have it. On Linux, package managers such as apt and yum will try to install any requirements for you. However, if they don't then you will need to install any reported requirements before installing Teams on Linux.

The desktop clients provide real-time communications support (audio, video, and content sharing) for team meetings, group calling, and private one-on-one calls.

Desktop clients can be downloaded and installed by end users directly from https://teams.microsoft.com/downloads if they have the appropriate local permissions (admin rights are not required to install the Teams client on a PC but are required on a Mac).

IT admins can choose their preferred method to distribute the installation files to computers in their organization. Some examples include Microsoft Endpoint Configuration Manager (Windows) or Jamf Pro (macOS). To get the MSI package for Windows distribution, see Install Microsoft Teams using MSI.

Note

Distribution of the client via these mechanisms is only for the initial installation of Microsoft Team clients and not for future updates.

Windows

The Microsoft Teams installation for Windows provides downloadable installers in 32-bit and 64-bit architecture.

Note

The architecture (32-bit vs. 64-bit) of Microsoft Teams is agnostic to the architecture of Windows and Office that is installed.

The Windows client is deployed to the AppData folder located in the user’s profile. Deploying to the user’s local profile allows the client to be installed without requiring elevated rights. The Windows client leverages the following locations:

  • %LocalAppData%MicrosoftTeams

  • %LocalAppData%MicrosoftTeamsMeetingAddin

  • %AppData%MicrosoftTeams

  • %LocalAppData%SquirrelTemp

When users initiate a call using the Microsoft Teams client for the first time, they might notice a warning with the Windows firewall settings that asks for users to allow communication. Users might be instructed to ignore this message because the call will work, even when the warning is dismissed.

Note

Windows Firewall configuration will be altered even when the prompt is dismissed by selecting “Cancel”. Two inbound rules for teams.exe will be created with Block action for both TCP and UDP protocols.

Mac

Mac users can install Teams by using a PKG installation file for macOS computers. Administrative access is required to install the Mac client. The macOS client is installed to the /Applications folder.

Install Teams by using the PKG file

  1. From the Teams download page, under Mac, click Download.
  2. Double click the PKG file.
  3. Follow the installation wizard to complete the installation.
  4. Teams will be installed to /Applications folder. It is a machine-wide installation.

Note

During the installation, the PKG will prompt for admin credentials. The user needs to enter the admin credentials, regardless of whether or not the user is an admin.

If a user currently has a DMG installation of Teams and wants to replace it with the PKG installation, the user should:

  1. Exit the Teams app.
  2. Uninstall the Teams app.
  3. Install the PKG file.

IT admins can use managed deployment of Teams to distribute the installation files to all Macs in their organization, such as Jamf Pro.

Note

If you experience issues installing the PKG, let us know. In the Feedback section at the end of this article, click Product feedback.

Linux

Users will be able to install native Linux packages in .deb and .rpm formats.Installing the DEB or RPM package will automatically install the package repository

  • DEB https://packages.microsoft.com/repos/ms-teams stable main
  • RPM https://packages.microsoft.com/yumrepos/ms-teams

The signing key to enable auto-updating using the system's package manager is installed automatically. However, it can also be found at: (https://packages.microsoft.com/keys/microsoft.asc). Microsoft Teams ships monthly and if the repository was installed correctly, then your system package manager should handle auto-updating in the same way as other packages on the system.

Note

If you find a bug, submit it using Report a Problem from within the client. For known issues, see Known Issues.For Teams for Linux support you can use the Linux forum support channel on Microsoft Q&A. Be sure to use the teams-linux tag when posting questions.

Install Teams using DEB package

Mac Microsoft Office Install Stuck At Running Package Scripts
  1. Download the package from https://aka.ms/getteams.
  2. Install using one of the following:
    • Open the relevant package management tool and go through the self-guided Linux app installation process.
    • Or if you love Terminal, type: sudo apt install **teams download file**

You can launch Teams via Activities or via Terminal by typing Teams.

Install Teams using RPM package

  1. Download the package from https://aka.ms/getteams.
  2. Install using one of the following:
    • Open the relevant package management tool and go through the self-guided Linux app installation process.
    • Or if you love Terminal, type: sudo yum install **teams download file**

You can launch Teams via Activities or via Terminal by typing Teams.

Install manually from the command line

Install manually on Debian and Ubuntu distributions:

Install manually on RHEL, Fedora and CentOS based distributions:

Alternatively, to use yum instead of dnf:

Install manually on openSUSE based distributions:

Web client

The web client (https://teams.microsoft.com) is a full, functional client that can be used from a variety of browsers. The web client supports Calling and Meetings by using webRTC, so there is no plug-in or download required to run Teams in a web browser. The browser must be configured to allow third-party cookies.

Teams fully supports the following Internet browsers, with noted exceptions for calling and meetings.

BrowserCalling - audio, video, and sharingMeetings - audio, video, and sharing12
Internet Explorer 11Not supportedMeetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on IE11 without PSTN coordinates, users must download the Teams desktop client.
Video: Not supported
Sharing: Incoming sharing only (no outgoing)
Microsoft Edge, RS2 or laterFully supported, except no outgoing sharingFully supported, except no outgoing sharing
Microsoft Edge (Chromium-based), the latest version plus two previous versionsFully supportedFully supported
Google Chrome, the latest version plus two previous versionsFully supportedFully supported
Sharing is supported without any plug-ins or extensions on Chrome version 72 or later.
Firefox, the latest version plus two previous versionsNot supportedMeetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Firefox without PSTN coordinates, users must download the Teams desktop client.
Video: Not supported
Sharing: Incoming sharing only (no outgoing)
Safari 11.1+Not supportedMeetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Safari without PSTN coordinates, users must download the Teams desktop client.
Video: Not supported
Sharing: Incoming sharing only (no outgoing)
Safari is enabled on versions higher than 11.1 in preview. While in preview, there are known issues with Safari's Intelligent Tracking Prevention.

1 To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Control isn't supported when either party is running Teams in a browser. This is due to a technical limitation that we're planning to fix. To learn more, read Allow a participant to give or request control.

2 Blur my background isn't available when you run Teams in a browser. This feature is only available in the Teams desktop client.

Note

As long as an operating system can run the supported browser, Teams is supported. For example, running Firefox on the Linux operating system is an option for using Teams.

The web client performs browser version detection upon connecting to https://teams.microsoft.com. If an unsupported browser version is detected, it will block access to the web interface and recommend that the user download the desktop client or mobile app.

Mobile clients

The Microsoft Teams mobile apps are available for Android and iOS, and are geared for on-the-go users participating in chat-based conversations and allow peer-to-peer audio calls. For mobile apps, go to the relevant mobile stores Google Play and the Apple App Store. The Windows Phone App was retired July 20, 2018 and may no longer work.

In China, here's how to get Teams for Android.

Supported mobile platforms for Microsoft Teams mobile apps are the following:

  • Android: Support is limited to the last four major versions of Android. When a new major version of Android is released, the new version and the previous three versions are officially supported.

  • iOS: Support is limited to the two most recent major versions of iOS. When a new major version of iOS is released, the new version of iOS and the previous version are officially supported.

Note

The mobile version must be available to the public in order for Teams to work as expected.

Mobile apps are distributed and updated through the respective mobile platform’s app store only. Distribution of the mobile apps via MDM or side-loading is not supported by Microsoft. Once the mobile app has been installed on a supported mobile platform, the Teams Mobile App itself will be supported provided the version is within three months of the current release.

Decision PointAre there any restrictions preventing users from installing the appropriate Microsoft Teams client on their devices?
Next StepsIf your organization restricts software installation, make sure that process is compatible with Microsoft Teams. Note: Admin rights are not required for PC client installation but are required for installation on a Mac.

Client update management

Clients are currently updated automatically by the Microsoft Teams service with no IT administrator intervention required. If an update is available, the client will automatically download the update and when the app has idled for a period of time, the update process will begin.

Client-side configurations

Currently, there are no supported options available to configure the client either through the tenant admin, PowerShell, Group Policy Objects or the registry.

Notification settings

There are currently no options available for IT administrators to configure client-side notification settings. All notification options are set by the user. The figure below outlines the default client settings.

Sample PowerShell Script

This sample script, which needs to run on client computers in the context of an elevated administrator account, will create a new inbound firewall rule for each user folder found in c:users. When Teams finds this rule, it will prevent the Teams application from prompting users to create firewall rules when the users make their first call from Teams.

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Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

There are two basic ways that you, as an admin, can deploy Office for Mac to users in your organization:

Mac Microsoft Office Install Stuck At Running Package Scripts Download

  • Provide your users with the installer package file, and have them install Office for Mac for themselves

  • Download the installer package file to your local network, and then use your software distribution tools to deploy Office for Mac to your users

If you have an Office 365 plan, you can provide your users with instructions on how to download and install Office for Mac for themselves. To install Office for Mac, a user has to be administrator on the Mac or know an administrator account name and password.

But, if you deploy Office for Mac for your users, you have more control over the deployment, including which users get Office for Mac and when. To plan your deployment, review the following information.

Download Office for Mac to your local network

The easiest way to download Office for Mac, and ensure you're always getting the most current version and build, is to download directly from the Office Content Delivery Network (CDN) on the internet. Here are the links to the installer packages for the Office suite, which contains all the applications:

Mac Microsoft Office Install Stuck At Running Package Scripts Free

  • Office for Mac (for Office 365 plans)
  • Office 2019 for Mac (for retail or volume licensed versions)
  • Office 2016 for Mac (for retail or volume licensed versions)

Note

  • Installer and update packages for individual applications are also available on the Office CDN. For links to those, see Most current packages for Office for Mac.
  • The same installer package is used for Office for Mac and Office 2019 for Mac. How you activate the product determines whether you get the features for Office for Mac or the features for Office 2019 for Mac.
  • Unlike Office 2016 for Mac, the installer package for Office 2019 for Mac isn't available on the Volume Licensing Service Center (VLSC).

Deploy Office for Mac to users in your organization

Office for Mac uses the Apple Installer technology for installation. That means you can use the software distribution tools that you normally use to deploy software to Mac users. Some of the most common tools are Jamf Pro, Munki, and AutoPkg. You can also use Apple Remote Desktop and AppleScript.

Mac Microsoft Office Install Stuck At Running Package Scripts 2017

Important

There are changes in Office for Mac to improve security, including implementing Apple app sandboxing guidelines. These changes mean that you can't customize the app bundle before or after you deploy Office. Don't add, change, or remove files in an app bundle. For example, even if you don't need the French language resource files for Excel, don't delete them. This change prevents Excel from starting. Even though you can't customize app bundles, you can configure preferences for each app.

Additional deployment information for Office for Mac

Whichever deployment method you decide to use, the following information can help you plan your Office for Mac deployment.

  • What's new: Before you deploy, review the information about what's new for admins in Office for Mac. This includes information about system requirements, language support, and new features.

  • Side-by-side installation: You can't have Office 2016 for Mac and Office 2019 for Mac installed on the same computer. Also, you can't have Office for Mac (from an Office 365 plan) along with either Office 2016 for Mac or Office 2019 for Mac (both of which are one-time purchase versions) installed on the same computer.

  • Deploying individual apps: Installer package files for individual applications are available on the Office Content Delivery Network (CDN). For links to those, see Most current packages for Office for Mac.

  • Activation: To use Office for Mac, it needs to be activated. Before you deploy, review the information about how activation works in Office for Mac.

  • Uninstalling: If you need to uninstall Office for Mac, you can follow these steps to completely remove Office for Mac. Unfortunately, there is no program to uninstall Office for Mac automatically.

  • Office for Mac 2011: Support for Office for Mac 2011 ended on October 10, 2017. All of your Office for Mac 2011 apps will continue to function. But, you could expose yourself to serious and potentially harmful security risks. To completely remove Office for Mac 2011, follow these steps.

  • Upgrading to Office 2019 for Mac: If you're a volume licensed customer, you can upgrade to Office 2019 for Mac without uninstalling Office 2016 for Mac. You just need to download the 2019 version of the Volume License (VL) Serializer from the Volume Licensing Service Center (VLSC) and deploy it to each computer running Office 2016 for Mac. If you need to go back to Office 2016 for Mac after you've upgraded, follow these steps.

  • Version numbers Version numbers of 16.17 or higher for retail or volume licensed installs indicate you have Office 2019 for Mac. Office 2016 for Mac has version numbers of 16.16 or lower. Since the 'major' version (16) hasn't changed between Office 2016 for Mac and Office 2019 for Mac, application settings, including policies, preferences, and preference domains are similar between the two versions. Also, add-ins and other extensibility solutions that are compatible with Office 2016 for Mac will most likely be compatible with Office 2019 for Mac or will require minimal testing.

Mac Microsoft Office Install Stuck At Running Package Scripts Online

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